Brajola Crafts (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding it.
Information We Collect
When you contact us through our website, WhatsApp, or email, we may collect:
- Your name and business name
- Email address and phone number
- Details about your project, business, or enquiry that you choose to share
We do not collect payment information through this website.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiry and discuss your project
- Prepare proposals, quotes, or consultation notes
- Follow up about ongoing or potential work
- Improve our services
We do not sell, rent, or trade your personal information to third parties.
Cookies & Analytics
Our website may use basic analytics tools to understand how visitors use the site (e.g. which pages are viewed). This data is aggregated and not used to personally identify you.
Data Storage & Security
Information you submit through our contact form is stored securely within our website’s systems. We take reasonable steps to protect it from unauthorized access, but no online system can be guaranteed 100% secure.
Third-Party Links
Our website may link to third-party sites (e.g. WhatsApp, social media). We are not responsible for the privacy practices of those sites.
Your Rights
You can request that we delete any personal information we hold about you, or ask what information we have, by emailing hello@brajolacrafts.com.
Changes to This Policy
We may update this policy occasionally. The date below reflects the most recent revision.
Last updated: [insert date when published]
For questions about this policy, contact us at hello@brajolacrafts.com.